Voice, email, chat, and social integrated seamlessly.
Tailored solutions for finance, e-commerce, logistics, healthcare.
Proven results through CSAT, FCR, and efficiency.
Boxleo BPO Services is a full-service outsourcing partner headquartered in Nairobi. We combine experienced people, proven processes and modern technology to deliver customer-facing and back-office operations that reduce cost, improve speed and increase customer satisfaction
Explore our core BPO solutions designed to streamline operations, enhance customer engagement, and boost productivity.
Digital marketing reaches targeted audience in an affordable and measurable way
Digital marketing reaches targeted audience in an affordable and measurable way
Digital marketing reaches targeted audience in an affordable and measurable way
Digital marketing reaches targeted audience in an affordable and measurable way
Digital marketing reaches targeted audience in an affordable and measurable way
Reduce cost and errors with automation. Faster processes, fewer manual errors, lower operating costs
Discover the difference — trusted expertise, advanced technology, and dedicated teams delivering measurable business success.
Clear pricing models, defined SLAs, and consistent performance reports for accountability and client confidence.
Skilled local professionals trained to global standards, ensuring quality communication and cultural understanding across markets.
Custom delivery models—onshore, nearshore, or hybrid—adapted to your business size, goals, and timelines.
Advanced IVR, CRM, and analytics tools that enhance efficiency, visibility, and real-time performance management.
Explore how leading brands achieve real results with Boxleo BPO. From faster resolutions to improved customer satisfaction, our case studies highlight measurable impact across industries.
See how our tailored outsourcing solutions transform operations and drive sustainable business success.
Boxleo BPO transformed how we handle customer inquiries. Their team is responsive, well-trained, and consistently delivers outstanding service quality. Since partnering with them, our average response time has dropped dramatically, and client satisfaction has gone up.
The Boxleo team integrated seamlessly with our operations. Their transparent reporting, excellent communication, and commitment to improvement make them more than a vendor — they’re a trusted partner who understands our customers and brand tone perfectly.
